Organisation Settings

Organisation settings control how Tourbox behaves across your whole account. They are managed by admins under Settings → Organisation.

Branding

• Organisation name: Shown in documents, emails, and the customer portal.
• Logo: Used on PDFs and the portal.
• Brand colours: Primary brand colour applied to portal and templates.
• Website URL.

Email

• From name: Default name on outgoing emails.
• From address: Default email address.
• Reply-to address: Where customer replies are directed.
• Email signature: Inserted into emails using the {{organisation.signature}} variable.

Locale

• Time zone: Used for displaying dates and scheduling.
• Date format: DD/MM/YYYY, MM/DD/YYYY, ISO, etc.
• Time format: 12 or 24 hour.
• Number format: Thousands and decimal separator preferences.
• Phone format.
• Language / region.

Finance defaults

• Accounting currency: The currency used for consolidated finance reporting.
• Default tax rate.
• Rounding method: How fractional amounts are rounded (e.g. half-up, banker's rounding).
• Booking reference format: Pattern for generating booking references.

Pipeline preferences

• Funnel metric preference: Which conversion ratio the Sales Funnel uses as its headline.
• Default booking owner behaviour: Whether new bookings auto-assign to the creator.

Other

Depending on plan, additional toggles may be available for portal customisation, custom domain, and feature gates.